Quarterly
Loss Ratio
Claims and claim handling costs as a share of premiums earned.
Percent
Insurance
Insurance KPIs: loss ratio, expense ratio, combined ratio, retention, claims cycle time, quote to bind and premium growth.
Starter dashboardThe 6 KPIs most teams in Insurance track, each in its best chart
Quarterly
Expense Ratio
Costs of acquiring and running policies as a share of premium.
Percent
Quarterly
Combined Ratio
Loss ratio plus expense ratio: what the insurer pays out for every unit of premium.
Percent
Quarterly
Gross Written Premium Growth
How much premium written grew against the same period last year.
Percent
Monthly
Policy Retention Rate
The share of policies up for renewal that renewed.
Percent
Quarterly
Claim Frequency
The number of claims for every 100 policies (or exposure units) in a year.
Number
Quarterly
Average Claim Severity
The average cost of a claim.
Money
Monthly
Claims Cycle Time
How long it takes from a claim being reported to it being settled.
Days
Monthly
Claims Satisfaction
The share of claimants satisfied with how their claim was handled.
Percent
Weekly
Quote to Bind Ratio
The share of quotes that become policies.
Percent
Quarterly
Fraud Detection Rate
The share of claims referred for fraud review that turned out to be fraudulent.
Percent
Quarterly
Solvency Ratio
Eligible capital as a share of the capital the regulator requires.
Percent