Weekly
On Time In Full
The share of orders delivered on the requested date with the full quantity ordered.
Percent
Supply chain and logistics
Supply chain and logistics KPIs: OTIF, perfect order rate, forecast accuracy, freight cost, lead time and cash-to-cash cycle time.
Starter dashboardThe 5 KPIs most teams in Supply chain and logistics track, each in its best chart
Monthly
Perfect Order Rate
The share of orders that arrive on time, complete, undamaged, and with the right paperwork.
Percent
Monthly
Demand Forecast Accuracy
How close the demand forecast was to actual demand, weighted by volume.
Percent
Monthly
Forecast Bias
Whether the forecast is too high or too low on average.
Percent
Weekly
Order Lead Time
How long it takes from a customer placing an order to receiving it.
Days
Monthly
Freight Cost per Unit
What it costs to move one unit (or one kilo, or one pallet) to the customer.
Money
Monthly
Logistics Cost as % of Sales
Total logistics cost (transport, warehousing, handling) as a share of revenue.
Percent
Monthly
Supplier On-Time Delivery
The share of purchase orders suppliers delivered on the agreed date (and in full).
Percent
Monthly
Supplier Lead Time
The average days from sending a purchase order to receiving the goods.
Days
Quarterly
Cash-to-Cash Cycle Time
The days between paying suppliers for materials and receiving cash from customers for finished goods.
Days
Monthly
Damage in Transit Rate
The share of shipments that arrived damaged.
Percent
Weekly
Vehicle Fill Rate
How full trucks or containers are, by volume or weight, when they leave.
Percent
Weekly
Backorder Rate
The share of orders that could not be filled from stock when placed.
Percent